From February 16 to 19, 2022, the first meeting of the 14th Municipal Committee of the Chinese People's Political Consultative Conference was grandly held. As the reception hotel for this conference, Ruian International Hotel is fully committed to strictly controlling and demanding quality and service, and successfully completing the reception work.

Fully invested and meticulously prepared

To ensure that the reception of the "Two Sessions" is flawless, after receiving the task, General Manager Ms. Yu Xuling personally sorted out various key service processes, paid attention to each service detail, and all hotel staff worked together on the front line, starting from serving the conference and service representatives, worked together, conscientiously completed every detail, and ensured the completion of the reception task with the most rigorous attitude.

Guide reception and provide attentive service

In order to provide high-quality, standardized, and thoughtful services during this reception, the hotel has deployed various tasks in advance and developed a detailed reception guarantee plan and task list. From epidemic prevention and control to accommodation, catering, meetings, and other aspects, the hotel has made meticulous arrangements and strict disinfection work. Prior to the registration of conference delegates, all staff of the hotel carried out nucleic acid detection and screening, the hotel lobby set up a physical partition to effectively isolate individual passengers and delegates, the elevator did a good job of passenger control diversion, each elevator arranged a special person to be responsible for, and strengthened the disinfection and disinfection and sterilization work in each area. For key areas, the disinfection frequency was increased, and each representative room was placed with a health epidemic prevention kit to implement epidemic prevention measures in every detail, We have carefully carried out logistics support work for this meeting, with clear division of labor, cooperation in energy, and individual responsibility. Each staff member wears masks to ensure the smooth progress of the CPPCC meeting.

During the reporting period of the committee representatives, the hotel registers and presents health codes and travel records for personnel entering and exiting, conducts entrance checks, and arranges for management and lobby staff to greet and guide them in the lobby. We are still in the period of epidemic prevention and control, and the top priority is to do a good job in cleaning, disinfection, ventilation, and prevention and control. The housekeeping department strictly implements hygiene and disinfection work, comprehensively disinfecting the front desk, lobby, and public areas of the hotel every day, and comprehensively cleaning and disinfecting all rooms checked in, creating a peaceful, warm, and comfortable living environment for the committee members.

To ensure the safety and hygiene of food, the catering department strictly adheres to food hygiene operating standards, adopts fixed personnel, fixed positions, and supervision for the distribution of food ingredients, with responsibilities assigned to each person. Daily dishes are publicized and tested to ensure food safety. The chef team meticulously prepares each dish, providing participants with safe, reassuring, green, and healthy meals.

Through close communication with the conference team, the hotel meticulously arranges each branch venue according to requirements, and the waiters provide meticulous service throughout the entire process. Each conference room is disinfected once in a while, striving to provide a high standard and high-quality venue environment to meet the various needs of the committee members as soon as possible.

During the three-day reception, various departments received praise from representatives and committee members for their full mental state, excellent professional competence, and meticulous warm service. During the conference, the hotel received over 120 thank-you letters in total. The PA group at the entrance of the guest elevator in the Housekeeping Department's Wujunpo station lasts for twelve hours, providing guidance and prevention for guests; The code verification personnel at the entrance, standing firm in the cold wind and doing a good job of code verification work; The staff of the housekeeping department learned that a 1318 CPPCC guest had a sore throat and purchased throat moisturizers for the guest; The catering department strives for health and wellness while ensuring that dishes cater to both appearance and taste; The housekeeping department provides butler services on the floor, providing special love night snacks for committee members, and providing hard bed services for committee members who are unable to sleep well, making representatives feel a strong sense of warmth. The Security Department shall develop detailed emergency plans and increase the frequency, intensity, and scope of security inspections; The engineering department shall ensure the normal operation of all equipment; The logistics department has formed teams to fill positions in various frontline positions.

The "Two Sessions" have come to an end, and all international people have once again won high recognition from the attending leaders with their sincere dedication and professional qualities. Representatives expressed that Ruian International Hotel has completed the conference service guarantee work with a high sense of political responsibility and meticulous service, leaving a deep impression on all attendees. But high-quality service only has a starting point and no ending point. The hotel will continue to fulfill the important mission assigned by the provincial party committee and government, and do a good job in all reception work.

Finally, congratulations on the complete success of this conference!

Salute to all members of the Chinese People's Political Consultative Conference!

Wishing all members of the Chinese People's Political Consultative Conference good health,

Work smoothly, everything goes smoothly!